Crisis Averted
Remember the challenges I faced this week with a training class I had to hold in Danbury and I had a flat tire on the way there and issues with the platform I had to deliver the class from? Well I had great success overcoming those challenges and even some new ones I came across today.
Today was the last day of the two day session I was teaching. When we deliver a back back two day class we don’t ask the students to complete a post class survey until the end of the last day. Since my first day started off on the wrong foot with my flat tire and my later arrival time I wasn’t sure how my class delivery was going. I thought it was going well but it’s always nice to see the feedback each night so you can decipher what to do for the next day. I take my survey results seriously. I am the type of person who wants to always earn the A+. I don’t like anything less.
But I was pleasantly surprised. My survey results were 8.58 out of 9. That is a great score! What made me smile the most were the following comments:
“The instructor was very knowledgeable and presented the material as how it related to real world examples. She made the training fun too.”
And also this one:
“Instructor’s enthusiasm was great, talk about a positive attitude!!!”
I took a situation that could have gone sour and rattled me for the entire week and used it as a learning tool for my students to see that when you remain calm and stay positive you can achieve your goals.
I am not surprised at all that you got very good grades you are certainly a people person and you’re easy-going nature makes you approachable. Good job!